Youll be their human connection to Apple: friendly, thoughtful, and real. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window). When people contact us for help, an Apple Support Advisor responds. Īpple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Learn more about the E-Verify program (Opens in a new window). If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.Īpple participates in the E-Verify program in certain locations as required by law. Īpple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. Most AppleCare At Home Advisors make between 9 and 12 an hour, so if you do work as many hours as the job description suggests, this job could be quite. Īpple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Learn more about your EEO rights as an applicant (Opens in a new window). We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. See available Apple Support Team Manager rolesĪpple is an equal opportunity employer that is committed to inclusion and diversity. You’ll manage Advisors’ performance and development through regular meetings and coaching sessions. Like our Advisors, you must be customer focused, self-motivated, and friendly, with a passion to solve customer issues effectively. See available Apple Support Advisor roles Apple Support Team Managerīring your leadership skills to life by providing daily supervision and promoting the development of Apple Support Advisors. Apple at Home Advisor Job Requirements Experience in the use of one or two Apple products like iPhone, Mac, iPads, etc. Then we’ll rely on you to listen to our customers and use your technical expertise, creativity, and passion to meet their needs - and remind them that behind our great products are amazing people. You’ll be well prepared, thanks to some great in-person interactive training. Apple Support AdvisorĪs our customers’ first point of contact, you’ll be the friendly voice of Apple, answering questions about our products and services and providing world-class customer service, troubleshooting, and technical support. See which role best matches your experience.
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